RELIVE SUPPORT
A little help,
when you need it.
Help with bringing in a conversation, revisiting your history, and unlocking more of it.
A FEW PRACTICAL DETAILS
Let’s start here.
How do I import a WhatsApp chat?
Relive is available on Android; iOS is coming soon.
- Export one conversation from WhatsApp and save the export on your device.
- Open Relive, tap Import chat and choose the saved file.
- Follow the import guide to start revisiting your days.
Relive reads compatible .txt and .zip chat exports. Export one conversation at a time. You can replay the illustrated instructions using How to import a chat in the app.
What’s included in the free preview?
Your free preview includes five days from one imported chat, where the export contains enough days. Shuffle through those days and revisit them whenever you like. There’s no need to save each one separately.
Shuffle avoids repeating a day within a cycle. Once you’ve seen all the available preview days, a new cycle begins.
What does Full Access unlock?
Full Access opens every day in your imported conversations, lets you import multiple chats, start from the beginning or a specific day, and share a favourite day as text or an image.
It’s a one-time purchase, with no subscription. The price is shown in the app before you buy. What you can revisit depends on the contents of the exports you import.
How do I restore my purchase?
Open the full-access page using Unlock or Unlock your full history, then tap Restore purchases. Use the same store account that made the purchase.
Restoring brings back purchase access. It doesn’t restore deleted conversations or transfer a purchase between Apple’s and Google’s stores. Keep your original exports somewhere you trust.
Why does the app say “Purchase unavailable”?
Check your connection and tap Refresh store availability. If the price still doesn’t load, open Purchase details and email us the Store diagnostic code and explanation, along with your app version and device model.
Your free preview stays available while a purchase issue is being resolved. Your app store manages payment authorisation and purchase refunds.
Where are my messages and media?
Relive reads the export you choose and stores a local copy on your device. It doesn’t connect to your live WhatsApp inbox, recover messages missing from an export, or invent replies. Media can only appear if it’s included in a compatible export.
Deleting a chat or reinstalling the app can remove local conversations. Device backups and copies you choose to share are separate. Read how your conversations are handled
TRY IT WITHOUT PRIVATE MESSAGES
A little sample history.
Download The Weekenders, save it to your device and import it in Relive. Every name and message is fictional.